Shipping and Refunds Policy

Shipping Policy

All orders are processed within 1 to 3 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.

  • UK Delivery: 5–7 Business Days
  • Europe Delivery: 7–9 Business Days
  • International Delivery: 7–12 Business Days
Shipping Option Estimated Time
UK Standard Delivery 5–7 Business Days
Europe Delivery 7–9 Business Days
Worldwide Delivery 7–12 Business Days

NOTE: Delivery times are estimates and may vary depending on customs, carriers and public holidays.

Delivery and returns

Returns & Refunds Policy

Shop with confidence. If something isn’t right, we’re here to help.

14-Day Returns

You may request a return within 14 days of receiving your order.

Return Conditions

Items must be unworn, unused, unwashed and returned with original tags attached.

Refund Process

Approved refunds are issued to the original payment method within 5–10 business days.

Exchanges

Need another size? Contact our support team and we’ll help with the exchange process.

Need help? Contact us at support@malphy.co.uk — Response time: 24–48 business hours.

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